Pizzeria click & collect
Click & collect for pizzerias: set up takeaway without drowning
SmoothEat editorial team
A pizzeria's problem is not getting orders, it is getting them all at 7:30 pm. Well-set click & collect spreads demand across the evening instead of suffering it.
Pickup slots rather than “as soon as possible”
Offer precise pickup times in 10 to 15 minute steps. The customer picks a time, you know what leaves when, and you avoid queues at the counter.
A quota of orders per slot
Set a maximum number of orders per slot based on your oven's capacity. When the quota is reached the slot closes by itself and the customer picks another. SmoothEat handles these per-slot quotas.
A menu that limits mistakes
- Selectable sizes and extras, with the price shown before checkout.
- Options shared from one pizza to the next (base, cooking, sauce) so you do not re-enter everything.
- Fixed-price set menus (pizza, drink, dessert) to speed up choosing.
A screen that alerts you
Every order lands in the dashboard with a sound alert. Accept it, move the time or decline it, and the customer is told. The ticket prints for the kitchen and the screen stays awake during service.
Taking payment online or at the counter
Online payment (Pro plan) cuts ghost orders: a paid order is an order that will be collected. If you decline or cancel, the refund is automatic. You can also let customers pay at pickup.
Telling your regulars
A sign at the till with the site address, a note in the bags and a post on social media are enough to start the first direct orders.